Customer Service
We can be contacted 6 days a week between 8am and 8pm for advice or if you have any queries with your order.
Please call: 0151 650 2401 or after hours and weekends 0791 803 3813, or email us on customer.service@friezeframe.com
If you are in the middle of a project on a Sunday and you are desperate for some advice… please call the mobile number 0791 803 3813.
- Shipping & Delivery
- Orders are sent by Royal Mail. Delivery is free of charge.
- Privacy & Security
Information transmitted over the internet may be accessible to others and we can not provide any sort of control over the information on its way to this site. The order process is transmitted in encrypted form using SSL to protect the data.
The information we collect from you will be used by us to contact you with further details of your order or to send news of our products and offerings and may be used as statistical data as well. We will not pass your details to third parties under any corcumstances.
Upon request we will provide you with the information we have collected about you. You may also ask that we delete your information from our database.
We take measures to protect the information we have from unauthorised or improper use.
The website uses cookies for its operation. We will not use cookies to collect any additional information beyond your current purchase with regards to our site or any other site.
We do not send random marketing emails to personal email addresses (spam).
- Returns & Replacements
- If you are not happy with our product for any reason whatsoever… return it by second class post and we will give you a full refund – no questions asked.
